Job Description
We are looking for a night receptionist responsible for providing guest services, ensuring security, and maintaining service continuity during night shifts. You will be the primary point of contact for guests and will ensure they have a warm and professional experience. The position primarily involves working on Fridays, Saturdays, and Sundays.
- Contract type: Permanent , full-time
- Work Hours: 35 hours per week , night shifts, work on weekends and holidays, annual work schedules, work on Sundays, work on Saturdays
- Gross salary: 12.18 euros per hour over 12 months, supplemental health insurance, meal plan
- Travel: Never
Key Responsibilities
- Greet and check in customers and visitors
- Answering calls and managing a multi-line switchboard
- Provide information and guidance about our services
- Handle emails, mail, and administrative tasks
- Monitor site security and report any irregularities
- Keep the reception area clean and welcoming
- Maintain a discreet, attentive, and organized presence throughout the night
Desired Qualifications
- Proficiency in one or more foreign languages
- Experience in reception or customer service, ideally in the hospitality industry or a similar field
- Excellent communication over the phone
- Commitment to service, courtesy, and professionalism
- Organization, Independence, and Multitasking
- Caution and discretion during nighttime hours
Experience
6 Months
Skills
- Track reservations
- Identify and process a customer request
- Build and Strengthen Customer Relationships
- Track orders and handle billing
- Update customer information in the computer system
- Optimize the check-in and check-out processes
Professional Interpersonal Skills
- Organizing Your Work According to Priorities and Goals
- Demonstrate responsiveness
- Have a commitment to service
Additional Information
- Job Classification: Unskilled Worker
- Industry Sector: Holding Company Activities